Hospitality Industry
Connecting you with your guests
Samanta’s language guides can create an unforgettable experience for travellers from the minute they arrive at your hotel and elevate the services offered by your luxury establishment.
Luxury hotels can create a more inclusive, efficient, and satisfying experience for their guests, ultimately leading to higher customer satisfaction and loyalty. Catering to the diverse linguistic needs of visitors through language services, multilingual guides, customer service excellence, and staff training can greatly enhance the overall tourism experience.
1
Any language, on-demand
Samanta will connect your guests with a live language guide in whatever language your guests speak
2
Reduced cost and waiting time
Only pay for the time you use. No more paying for a minimum of one hour and additional travel expenses
3
Smart and efficient app
Schedule appointments in advance or last minute as required by guests. No prior notice required.
"Samanta has allowed us to add an additional level of customer excellence for our guests and has made the check-in experience so much faster and smoother. It’s great to be able to welcome our guests in their own language."
— Shamil H., SAMANTA CLIENT
Welcome your guests in their own language - Exceed their expectations
Take the stress out of checking in guests who don’t speak the local language by providing Samanta language guides at reception. This allows you to provide the highest level of customer excellence while keeping the luxury feel that guests expect from your establishment.
Samanta can be integrated throughout all hotel departments and beyond to ensure excellence in guest services throughout their stay.
The benefits of using Samanta
Flexible
Samanta allows you to book in advance or make calls on-demand. You will have access to our live language guides, 24/7.
Affordable
Samanta only charges you for the minutes you use. We understand you may only need a language guide for a few minutes at a time.
No hidden expenses
Due to the on-demand video calling technology of Samanta, our language guides no longer need to travel to and from jobs meaning you no longer need to pay additional travel expenses.
Fast and efficient
Samanta aims to have language guides available in every language, 24/7. We have new language guides joining our platform every day in order to provide you with the fastest and most efficient service on the market.
Confidential
Confidential service and non-bias approach. Each language guide is highly trained in customer excellence, cultural sensitivities and is bound by a strict confidentiality agreement.
Choice
Samanta has a vast selection of language guides in each language. You can select the right guide for your needs by searching their qualifications and experiences as well as ratings and reviews.
Speak to us today about starting a free trial that will allow you to experience the benefits of Samanta first hand.
